This Privacy Policy describes how Pashnova (“Site” “we” “us” or “our”) collects uses and discloses your personal information when you visit use our services or make a purchase from pashnova.com (the “Site”) or otherwise communicate with us regarding the Site (collectively the “Services”).
For the purposes of this Privacy Policy “you” and “your” means you as the user of the Services whether you are a customer website visitor or another individual whose information we have collected.
Please read this Privacy Policy carefully.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational legal or regulatory reasons. We will post the revised Privacy Policy on the Site update the “Last updated” date and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
To provide the Services we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect, and use depends on how you interact with us.
In addition to the specific uses described below we may use your personal information to communicate with you provide and improve the Services comply with legal obligations enforce applicable terms and protect or defend our rights and the rights of others.
3. What Personal Information We Collect
When we refer to “personal information” we mean information that identifies relates to describes or can reasonably be associated with you.
Information We Collect Directly from You
You may provide us with personal information including:
Some features of the Services require this information. If you choose not to provide it you may not be able to use certain features.
Information We Collect Automatically
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies and similar technologies.
This may include:
- Device and browser information.
- IP address and network connection information.
- Pages visited referring URLs session duration and interaction behavior.
Information We Obtain from Third Parties
We may obtain information from third parties including:
- WooCommerce and WordPress plugins that support store functionality.
- Payment service providers who securely process transactions.
- Shipping and logistics partners.
4. How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
- Process payments and fulfill orders.
- Manage customer accounts and transactions.
- Arrange shipping returns and exchanges.
- Send transactional communications related to orders accounts or service updates.
This processing is necessary to perform our contract with you.
Marketing and Advertising
We may use your personal information to send promotional communications by email SMS or other permitted channels and to display advertisements tailored to your interests.
If you are located in the EEA the legal basis for this processing is our legitimate interest under Article 6(1)(f) GDPR or your consent where required by law.
You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.
Security and Fraud Prevention
We process personal information to detect investigate and prevent fraudulent illegal or malicious activity and to protect the integrity and security of the Services.
If you create an account you are responsible for maintaining the confidentiality of your login credentials.
Service Improvement and Communication
We use personal information to provide customer support respond to inquiries analyze Site usage and improve the performance functionality and quality of our services.
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve the Site remember your preferences and analyze how visitors interact with the Services.
Types of Cookies We Use
Strictly Necessary Cookies
Required for core Site functionality including WooCommerce cart checkout login security and fraud prevention.
Functional Cookies
Used to remember preferences such as language region or saved settings.
Analytics Cookies
Used to understand how visitors use the Site such as pages viewed time spent and traffic sources. This data is aggregated and does not directly identify you.
Marketing and Advertising Cookies
Used to deliver relevant advertisements measure campaign effectiveness and limit repetitive ads where applicable. Cookies may be set by WordPress WooCommerce or approved third-party plugins used for analytics marketing and performance.
Managing Cookies
Most browsers allow you to manage or disable cookies through browser settings. Blocking cookies may affect Site functionality and prevent certain features from working correctly.
Where required by law we recognize the Global Privacy Control (GPC) signal as a valid opt-out of targeted advertising for the associated browser or device.
6. How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- With service providers who perform services on our behalf such as payment processing shipping analytics IT hosting and customer support.
- With marketing and advertising partners in accordance with applicable law.
- When you direct request or consent to such disclosure.
- With affiliates within our corporate group.
- To comply with legal obligations enforce applicable terms or in connection with business transactions such as mergers acquisitions or restructurings.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
7. User Generated Content
If you submit reviews comments or other content to public areas of the Services that content will be publicly accessible. We are not responsible for how others use information you choose to make public.
8. Third-Party Websites and Links
Our Site may include links to third-party websites or services. We are not responsible for the privacy practices security or content of those third parties.
We encourage you to review their privacy policies before providing personal information.
9. Children’s Data
The Services are not intended for children and we do not knowingly collect personal information from individuals under 16 years of age.
If you believe a child has provided us with personal information please contact us and we will take steps to delete it.
10. Data Security and Retention
We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or comply with legal accounting or regulatory obligations.
11. Your Rights
Depending on where you live you may have the right to:
- Access your personal information
- Request correction or deletion
- Request data portability
- Object to or restrict processing
- Withdraw consent where processing is based on consent
- Opt out of sale sharing or targeted advertising
- Appeal decisions regarding your requests
You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding.
12. International Users
Your personal information may be transferred stored and processed outside your country of residence.
Where required we rely on appropriate safeguards such as Standard Contractual Clauses to protect personal information transferred internationally.
13. Contact
If you have questions about this Privacy Policy or wish to exercise your rights.
Please contact PashNova:
Email: contact@Pashnova.com
Website: https://pashnova.com
For the purposes of applicable data protection laws Pashnova is the data controller of your personal information unless stated otherwise.
14. Appendix
List of Third-Party Service Providers or Data Processors and Partners
- Provider name
- Purpose (payments analytics email etc.)
- Role (processor or controller)
- Link to their privacy notice
| Provider Name | Plugin | Purpose | Privacy policy | Role |
| WordPress | WordPress.org | Site Development | https://wordpress.org/about/privacy/ | Data Processor |
| Hostinger | Hostinger and Plugins | Hosting and setup | https://www.hostinger.com/legal/privacy-policy | Data Controller |
| WooCommerce | WooCommerce & WooCommerce payment | Site Development | https://automattic.com/privacy/ | Data Controller |
| Zorem | Advanced Shipment Tracking for WooCommerce | Order tracking | https://www.zorem.com/privacy-policy/ | Data Controller |
| AISEO | All in one SEO | SEO | https://aioseo.com/privacypolicy/ | Data Controller |
| Propluginlab | Back In Stock Notifier for WooCommerce | Notify customer about back-in stock products | https://propluginslab.com/privacy-policy/ | Data Controller |
| Brainstorm Force | CartFlows / Cart Abandonment Recovery forWooCommerce/Spectra | Cart flow and notifying customer about the abandoned cart | https://store.brainstormforce.com/privacypolicy/ | Data Controller |
| Gtranslate | Gtranslate | Multi Language translation | https://gtranslate.io/privacypolicy | Data Controller |
| ScanPay | Scanpay for WooCommerce | Accept payments | https://www.goscanpay.com/privacy-policy | Data Controller |
| SureForms | SureForms | Submission forms | https://sureforms.com/privacy-policy/ | Data Controller |
| Cartflows | Variation Swatches | To have color swatches of product | https://cartflow s.com/privacypolicy/ | Data Controller |
| Acoweb | WooCommerce Custom Product Addons | Add custom fields to WooCommerce product page | https://acoweb s.com/privacypolicy/ | Data Controller |
| Yoowhstudio | WooCommerce Order Cancellation & Returns | Order return and cancellation | https://yoohw. com/privacypolicy/?v=0ecbf9426bcf | DataController |
| Stripe | WooCommerce Stripe Gateway | Accept payments | https://stripe.c om/endk/privacy | Data Processor & Controller |
| WPForm | WPForms Lite | Contact form | https://wpform s.com/privacypolicy/ | Data Controller |
| Onthegosystems | WPML Multilingual & Multicurrency for WooCommerce | Multicurrency setup | https://onthego systems.com/le gal/privacypolicy-andgdprcompliance/ | Data Controller |
| WP Swings | Points and Rewards for WooCommerce | Reward tracking & Loyalty points | https://wpswings.com/privacy-policy/ | Data Controller |